ORDERING
Ordering online: Place items in cart by clicking on the corresponding “Add To Cart” button. In the upper right of any web page you will see a summary showing the number of items in your cart and the total dollar amount of the items. You may delete items from the cart, change quantities or delete everything from your cart with the click of a button. Click the “Checkout” button when you are ready to complete your order. Fill out your mailing/shipping information and choose your shipping method. Click the “Submit” button. Choose your method of payment and click the “Submit” button.
Ordering by phone: Call us at 616.848.7102. Have your item(s) information and credit card handy. We're a small company and we do not have a dedicated sales department. If you reach our voice mail please leave a callback number and best time to reach you.
Ordering by mail: Ordering by postal mail is not available. Please order online or by phone.
Ordering by phone: Call us at 616.848.7102. Have your item(s) information and credit card handy. We're a small company and we do not have a dedicated sales department. If you reach our voice mail please leave a callback number and best time to reach you.
Ordering by mail: Ordering by postal mail is not available. Please order online or by phone.
SHIPPING
Shipping times: Nearly all items are made per order and considered custom. Orders are usually processed and shipped within 1-3 business days of order date. You will be notified of any delays. You will receive an e-mail notification when your order ships.
Custom jobs for items not included on our web site will be quoted with estimated shipping times along with the pricing information.
Shipping methods: We ship via USPS First Class Mail and Priority Mail for nearly all orders.
Some orders, depending on weight, will not have the First Class Mail option available. First Class Mail will only show up for small items that can be mailed in an envelope.
Delays in shipping via USPS are fairly common. While most orders are delivered within 5-7 business days, some may take longer. Please allow at least 12-15 business days before contacting us about your order not having arrived yet. If you MUST have your order sooner, choose Priority Mail.
Tracking shipments: Items that ship free do not include tracking information. Tracking numbers are provided with USPS Priority shipments and First Class Packages.
Shipping costs / Estimates: Shipping costs are based on the item(s) that you are ordering and your location. Place item(s) in cart, go to cart and click the “Checkout” button. Then, fill in your address information and click "Next". You will then see your shipping options and costs.
Custom jobs for items not included on our web site will be quoted with estimated shipping times along with the pricing information.
Shipping methods: We ship via USPS First Class Mail and Priority Mail for nearly all orders.
Some orders, depending on weight, will not have the First Class Mail option available. First Class Mail will only show up for small items that can be mailed in an envelope.
Delays in shipping via USPS are fairly common. While most orders are delivered within 5-7 business days, some may take longer. Please allow at least 12-15 business days before contacting us about your order not having arrived yet. If you MUST have your order sooner, choose Priority Mail.
Tracking shipments: Items that ship free do not include tracking information. Tracking numbers are provided with USPS Priority shipments and First Class Packages.
Shipping costs / Estimates: Shipping costs are based on the item(s) that you are ordering and your location. Place item(s) in cart, go to cart and click the “Checkout” button. Then, fill in your address information and click "Next". You will then see your shipping options and costs.
RETURNS
All returns must be pre-authorized and include an RMA number issued by StreamlineDesign.com Returns without prior authorization or an RMA number will not be accepted. Returns, shortages, and error notices must be made within 30 days of order shipment date. Please contact us for an RMA number.
Standard items may be returned for a refund minus a 20% restocking fee. Original shipping charges are not refundable. Return shipping charges are the responsibility of the customer. Returns for replacements or exchanges will be shipped at customer’s expense.
Orders filled incorrectly by StreamlineDesign will be replaced & shipped at no charge.
Vinyl that has been applied or attempted to have been installed will not be eligible for return, replacement, or refund even if the order was filled incorrectly.
No returns on non web store or custom orders. Errors by StreamlineDesign.com may be returned for replacement at no charge.
Standard items may be returned for a refund minus a 20% restocking fee. Original shipping charges are not refundable. Return shipping charges are the responsibility of the customer. Returns for replacements or exchanges will be shipped at customer’s expense.
Orders filled incorrectly by StreamlineDesign will be replaced & shipped at no charge.
Vinyl that has been applied or attempted to have been installed will not be eligible for return, replacement, or refund even if the order was filled incorrectly.
No returns on non web store or custom orders. Errors by StreamlineDesign.com may be returned for replacement at no charge.